All prices shown exclude VAT & Carriage
Unless otherwise agreed with the Seller, payment must be made cash order.
The Seller’s liability for defective goods and services shall be limited to the replacement or repair of defective goods or to the giving of a refund (said decision to be at the Seller’s sole opinion). Any claim by the Buyer which is based on any defect in the quality or condition of the Goods or their failure to correspond with specification shall be notified to the Seller within 14 days from the date of delivery. If delivery is not refused, and the Buyer does not notify the Seller accordingly, the Buyer shall not be entitled to reject the Goods. The Company shall have no liability for such defects or failure, and the Buyer shall be bound to pay the price as if the Goods had been delivered in accordance with the Contract. The Seller shall have no liability for any consequential loss or damage howsoever incurred by the Buyer with regard to any goods or services supplied by the Seller, provided always that the Seller shall remain liable for death or personal injury resulting from the Seller’s sole negligence.
If, upon receipt, the goods appear damaged, incomplete or incorrect, notify our Customer Services Department of the situation no later than 3 days after delivery. Under no circumstances should any goods be returned to the Company without its prior consent, otherwise liability is not accepted. Returned Goods must be suitably packaged, for transportation by carrier. Goods received without suitable packaging will not be credited. Where the Company has made the error, full credit will only be given on returned goods that are fit for sale.
The Company is under no obligation to accept goods for return due to customer ordering errors, surplus stock etc. but where it agrees to do so a 15% handling charge will apply, the customer will arrange carriage and pay all freight charges.
Refused Deliveries – We reserve the right to make a carriage charge plus 15% handling charge on all consignments tendered for delivery, which are refused without justification.
Only unused and complete goods may be returned, they must be undamaged current lines in their original packaging, displayed in our most recent catalogue and less than 12 months old. Goods not conforming to these criteria will not be accepted for credit. The company reserve the right to dispose of any non-saleable and uncreditable returned goods.
No notice of cancellation of an Order shall be valid unless given in writing within 24 hours of being placed and agreed to by an authorised representative of the Company.
