All goods are sent via Royal Mail signed for 1^st class or Fedex Priority (next day) for added security and peace of mind.

All payments are handled by Stripe with Visa or Mastercard

We offer several shipping options to meet your needs:

• Standard Delivery: 3-5 working days, £4.99
• Express Delivery: 1-2 working days, £9.99
• Free Standard Delivery on orders over £40

International shipping rates vary by destination. Please proceed to checkout to view accurate shipping costs for your location.

Delivery times depend on your chosen shipping method and location:

• Standard Delivery: 3-5 working days
• Express Delivery: 1-2 working days

Please note that these are estimated delivery times and may vary slightly depending on your location and any potential Royal Mail or courier delays.

We want you to love your purchase, but if you're not completely satisfied, we offer a hassle-free return policy:

• You have 30 days from the date of delivery to return unworn, unwashed items in their original condition with tags attached.
• Refunds will be issued to the original form of payment within 5-10 working days of receiving your return.
• Customers are responsible for return postage costs unless the item is faulty or we made an error.

For detailed instructions on how to initiate a return, please visit our Returns page.

Yes, we're happy to ship to many countries worldwide. International shipping rates and delivery times vary depending on the destination. Please enter your address at checkout to see available shipping options and costs for your location.

Once your order has been dispatched, you'll receive a confirmation email with a tracking number. You can use this number to track your package:

1. Log into your account on our website and view your order status
2. Click the tracking number in your dispatch confirmation email
3. Visit our courier's website and enter your tracking number

Absolutely. We take your security seriously:

• Our website uses SSL encryption to protect your personal and payment information.
• We comply with PCI DSS standards for secure payment processing.
• We never store your full credit card details on our servers.
• We work with trusted payment providers to ensure secure transactions.

Rest assured, shopping with us is safe and secure.

We're sorry to hear if you've received a damaged item. Please follow these steps:

1. Take clear photos of the damage.
2. Contact our customer service team within 48 hours of receiving your order.
3. Provide your order number and a brief description of the issue.
4. We'll review your claim and arrange for a replacement or refund as appropriate.

We're here to help! You can reach our customer support team through various channels:

• Email: sales@athrodax.co.uk (24/7 response within 1 working day)
• Phone: 01594 544440 (Mon-Fri, 9am-5pm GMT)
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For the quickest response, please include your order number (if applicable) and a clear description of your query.